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Frequently Asked Questions
What is the best way to reach Dhanura Ayurveda?
You can reach us via email at info@dhanuraayurveda.com or call/WhatsApp us at +91 9619603603 during business hours.
Where is Dhanura Ayurveda based?
Our registered office is in Paonta Sahib, Himachal Pradesh, India, where our formulations are crafted with care.
How soon will I get a response to my query?
We aim to respond to all inquiries within 24–48 hours. For urgent matters, please WhatsApp us on our contact number.
Can I visit your physical office or store?
At this time, Dhanura Ayurveda is an online-first brand. We don’t have a walk-in store, but our team is always here to help you online.
How can I track my order or delivery status?
Please visit your order confirmation email for tracking information or contact us with your order number for an update.
Can I cancel or modify my order after placing it?
Orders are processed quickly, so please email or call us within 2 hours of placing your order. We’ll do our best to help!
Do you provide consultation on product usage?
Yes! If you need help choosing the right Ayurvedic product, write to us or send us a WhatsApp message — our team will guide you.
I have a business inquiry or collaboration request. Who should I contact?
Please email us at info@dhanuraayurveda.com with details — we’re happy to discuss partnerships that align with our mission.
What if I have feedback or a complaint?
We truly value your feedback. Please reach out by email or phone — our team will ensure your concerns are addressed promptly.