सेवा की शर्तें

OVERVIEW

Welcome to Dhanura Ayurveda! The terms “we”, “us” and “our” refer to Dhanura Ayurveda. Dhanura Ayurveda operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Dhanura Ayurveda is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our store is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online store.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Dhanura Ayurveda reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Dhanura Ayurveda confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Dhanura Ayurveda may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online store may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Dhanura Ayurveda, its affiliates or licensors and are protected by applicable copyright and intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any of the material on the Services without our prior written consent. Unauthorized use of the Services may violate intellectual property laws.
Dhanura Ayurveda’s names, logos, product and service names, designs, and slogans are trademarks of Dhanura Ayurveda or its affiliates or licensors. You must not use such trademarks without the prior written permission of Dhanura Ayurveda.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. Use of these tools is entirely at your own risk and discretion.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party websites you choose to access. Access these websites at your own risk. Please review carefully any third party’s policies before engaging in any transaction.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Dhanura Ayurveda is powered by Shopify, which enables us to provide the Services to you. Any sales and purchases you make in our Store are made directly with Dhanura Ayurveda. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Dhanura Ayurveda.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which explains how we collect, use and share your information.

SECTION 11 - FEEDBACK

If you submit any ideas, suggestions or other Feedback, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, and distribute such Feedback in any medium.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You agree not to use the Services for any unlawful or prohibited purpose, or to violate any laws or intellectual property rights.

SECTION 14 - TERMINATION

We may terminate this agreement or your access to the Services at any time without notice.

SECTION 15 - DISCLAIMER OF WARRANTIES

EXCEPT AS EXPRESSLY STATED, THE SERVICES AND PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE', WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

SECTION 16 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, Dhanura Ayurveda SHALL NOT BE LIABLE FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF THE PRODUCTS.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Dhanura Ayurveda and its affiliates from any claims arising out of your violation of these Terms.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in full force.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us regarding your use of the Services.

SECTION 20 - ASSIGNMENT

You may not assign your rights under these Terms without our consent.

SECTION 21 - GOVERNING LAW

These Terms are governed by the laws of India. You consent to jurisdiction in Himachal Pradesh, India.

SECTION 22 - HEADINGS

Headings are for convenience only.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We may update these Terms from time to time. Changes are effective when posted.

SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:
Dhanura Ayurveda
📧 info@dhanuraayurveda.com
📞 +91 9619603603
📍 Well Health Nutrition Pvt. Ltd., Govind Vihar, Ward No. 3, Paonta Sahib 1311, Sirmour, H.P. India 173025
Business Registration Number: WELLHEALTH NUTRITION PRIVATE LIMITED

GST Number: 02AADCW3227F1ZS